Receipts, invoices, and payment methods
Where to find your receipt, how to get a tax invoice, and which payment methods are accepted.
Billing & Payments1 min readBeginnerUpdated Jun 16, 2026By Support Team
A receipt is emailed automatically after every successful purchase and is also available in your account.
Getting a tax invoice
Open the order in Order history and use the document link, or contact support if you need a specific business name or VAT number added.
Accepted payment methods
- Major credit and debit cards.
- Supported digital wallets shown at checkout.
Payment failed but money was taken?
Failed authorizations are released automatically by your bank, usually within a few business days. If an order didn't complete, no charge is captured — contact support with the date and amount if you have questions.
Was this article helpful?