This policy explains what personal data we collect when you use SkyPlanny, why we collect it, and how you can exercise your rights.

We collect account details (name, email), order and payment metadata, device and usage information needed to deliver eSIMs, and support communications you send us.

We use data to process orders, deliver eSIM profiles, provide support, prevent fraud, improve the service, and comply with legal obligations.

We share data with payment processors, eSIM carriers, cloud infrastructure providers, and support tools only as needed to operate the service.

We retain account and order records as long as needed for service delivery, legal compliance, and dispute resolution.

Depending on your location, you may request access, correction, deletion, or restriction of your personal data by contacting us.

We use encryption, access controls, and monitoring to protect personal data. No method of transmission over the internet is completely secure.

Privacy questions can be sent through our support contact page.

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