eSIM installed but no service or internet
A systematic checklist to fix "No Service" or no data after installing your eSIM.
Important
Work through these in order. Most no-service issues are fixed by steps 1–4.
- 1
Enable Data Roaming
Settings → your eSIM line → turn Data Roaming ON.
- 2
Set the data line
Make sure mobile data is set to use the travel eSIM, not your home line.
- 3
Restart
Toggle Airplane mode on/off, or fully restart the phone.
- 4
Check the APN
On Android, set the APN manually if needed — see the APN guide.
- 5
Select network manually
Turn off automatic network selection and pick a supported local network.
Good to know
If you still have no service after all steps, run the APN troubleshooter or contact support with your device model and destination.
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