Sign-in and account access help
Reset your password, verify your email, and fix common sign-in problems.
Account1 min readBeginnerUpdated Jun 14, 2026By Support Team
- 1
Forgot password
Use Forgot password on the sign-in screen and follow the email link.
- 2
Verify your email
Open the verification email and click the link. Check spam if it's missing.
- 3
Wrong email
Make sure you're using the same email you checked out with.
Good to know
Your eSIMs are tied to the email used at purchase. Contact support if you bought as a guest and want it linked to an account.
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